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Stephen’s varied experience includes award-winning Beamish, the largest open-air museum in Europe, developing Alnwick and Arundel castles into world-class tourist destinations and developing a heritage gateway for Northampton town centre. He focuses on the importance of high-quality visitor experiences which bring benefits to the city’s businesses and residents.

Gemma is keen to make sure BID members are receiving a return on their investment. If you are a BID member and would like to know more about GO! Southampton, she is always happy to meet to explain the benefits and listen to how the BID can help.

Before joining our team, Gemma worked in both private and public sectors in Southampton. From Limited Companies to Community Development schemes, she has gained a great understanding of different business structures.

As a proud Southampton resident, the GO! Southampton mission is very important to her. She is passionate about having a positive impact on her home city and its businesses. Outside of work, Gemma lives a creative lifestyle and likes to be a part of the thriving creative community in Southampton.

Flo joined the team after finishing her Masters degree at Solent University in Journalism and Multimedia Communications. During her time in education she worked as an intern with GO! Southampton primarily working on the marketing and execution of the SO What? magazine. Prior to this Flo completed her undergraduate degree in Multimedia Journalism at Solent and therefore holds strong written and communication skills. She has lived in the city for six years and has worked in the hospitality sector in Southampton as well as working for Solent Creatives.

Rishi has over 15 years experience developing relationships and adding value across the public and private sectors. Managing the implementation of a national buying group to over 100 Business Improvement Districts, Rishi and his team at Place Support Partnership bring extensive knowledge of the energy, water, telecoms and merchant commodities providing businesses with expert advice, market intelligence, unrivalled support and choice.

Jade is a City resident and is passionate about making a difference for local businesses, residents, and visitors alike. She will be Co-ordinating an events programme, delivering the Evening and Night-Time Economy Strategy and leading on Clean City Centre.

Before joining the team, Jade has worked in Local Government Economic Development for nearly 10 years. Purple Flag and Night-time Economy is an area she is well experienced in and this is a key focus of her role. Ensuring the streets of Southampton stay safe, particularly for women and girls is of high priority, especially having two young girls of her own.

Martin retired from Hampshire Constabulary after 30 years. His last 14 years were spent managing the Southampton City Centre police team in the day and night time economies. GO! Southampton saw this experience and knowledge has critical to retain for the city, leading to his role as Case File Builder. Martin's work aims to continuously reduce business crime in the BID area.

Before joining GO! Southampton, Carol had retired from Hampshire Constabulary after 17 years as a Police Constable serving in Southampton. Carol has lived in Southampton all her life and has a wealth of experience in the city centre where she served as a local Neighbourhood Beat Officer for the day and night time economies until 2017. Carol's last three years of service was based in the Resolution Centre Business Crime Team. With this knowledge and recent experience within the Business Crime team Carol assists with the challenges in reducing business crime for the day and night time economies.

After moving to the UK in 2018, Christina considers Southampton as her home away from home. Originally trained as a nurse, Christina has enjoyed working with the public across a variety of clinical settings. After discovering a passion for marketing, Christina has previously worked for an ecommerce business in the pet industry before joining our team at GO! Southampton. She is excited to support BID businesses and share her passion for the city through her work.

Before joining our team at GO! Southampton, Tatenda gained experience in different countries in a wide variety of sectors from hospitality to the health industry. From this experience, Tatenda has an incredible ability to understand diverse cultures and business structures. She is proud to be a part of the BID which creates a hub of businesses and generates change for Southampton city centre.

Debbi is Southampton based and has gained over 17 years of Customer Service experience in both the retail and hospitality sectors. Her role as a Street Ranger is both diverse and rewarding, from reporting environmental issues to welcoming and directing tourists. No 2 days are ever the same! She hopes to make a real difference to the City so that Southampton is an even better place to work, live and visit.

Tom moved to Southampton four years ago and joined the team as the first internal finance manager at GO! Southampton bringing the finances in house.

Before joining the BID, Tom has gained experience in finance across a range of different industries.  Originally trained as a Management Accountant in the NHS, he then worked in Finance Consultancy roles in international development across east Africa. Returning to the UK he undertook Accountancy jobs in the oil and manufacturing industry.  Tom is proud to be a member of the BID and he has a real passion in supporting people and businesses to develop Southampton's city centre.

GO! Southampton support businesses with theft, and anti social issues as well as working alongside other agencies to help improve Southampton City Centre. Andreea, Gary and Sam are key members of the daytime security team. With a combined security experience of over 35 years, the team have acquired the skills to support all businesses and sectors within the BID. Our night time (NTE) team are led by Latrice and Toby and aim to add support for vulnerable people during the evening and night time period. Their friendly approach and knowledgeable support, helps to keep the city safe and an enjoyable experience - all contributing to the Purple Flag accreditation.

Martin and Jim are part of the fantastic GO! Southampton cleansing team which was launched in partnership with Southampton City Council.