Events

During this course, we’ll explore the core competencies needed to thrive in a hospitality leadership position. Whether a department head in a hotel setting, or leading a branch of a bar or restaurant chain, we explore how to be the best versions of ourselves to inspire, manage and drive performance – joining the dots between people engagement and business performance. Understanding the importance of  ONE service, and how to successfully inspire your team to incorporate the 4 elements of ONE service to strengthen the customer experience in your establishment.

The interactive session gives you the ability to implement new ways of working immediately,

Free for GO! Southampton members:

To enrol on this course, you need to be registered onto the GO! Southampton Business Training Hub: https://www.gosouthampton.co.uk/training/

Once you have a log-in, you can enrol using the button below.